WaslBot handles customer messages automatically — so your team can focus on what matters. Smart replies, ticket management, and seamless human handoff.
From first message to resolved ticket — WaslBot handles it all.
Your customer messages your WhatsApp business number as normal.
Our AI matches the query and sends a smart, personalized response in seconds.
If the bot can't help, a ticket is created and a real agent steps in seamlessly.
Powerful automation tools built for modern businesses.
Answer pricing, hours, location, and delivery questions automatically — no human needed.
24/7 ActiveBuild a custom knowledge base. The bot intelligently matches customer questions to the right answers.
AI PoweredSeamlessly transfer conversations from bot to agent. Customers never notice the switch.
Zero FrictionSet Closed, Busy, Holiday modes to automatically inform customers of your availability.
Auto-ScheduleFull ticket system — create, assign, reply, resolve and track all support requests in one place.
Full CRMMonitor response times, ticket volumes, agent performance and customer satisfaction in real-time.
Live DataWhether you're a small shop or a growing enterprise, WaslBot scales with you.
Handle order queries, tracking, and returns automatically.
Automate reservations, menus, and delivery inquiries.
Manage appointments, directions, and patient FAQs.
Answer service quotes, scheduling, and follow-ups instantly.
Start free, scale as you grow. No hidden fees.
Join hundreds of businesses automating customer support with WaslBot.
Here's what's happening with your WhatsApp support today.
Customer: +966 50 *** 1234
Assigned to: Agent Sara
CSAT: ⭐⭐⭐⭐⭐
All active WhatsApp conversations with your customers.
Can I speak to an agent?
🧑 AgentWhat are your opening hours?
🤖 BotMy order hasn't arrived yet.
✅ ResolvedDo you deliver to Al-Khobar?
🤖 Bot+966 50 123 4567
Manage and resolve customer support requests.
| Ticket | Customer | Issue | Priority | Status | Agent | Action |
|---|---|---|---|---|---|---|
| #147 | Fatima A. | Order Tracking | High | 🔴 Open | Sara | |
| #146 | Mohammed K. | Refund Request | High | 🔴 Open | Ahmed | |
| #145 | Nour S. | Wrong Item Delivered | Medium | 🟡 In Progress | Sara | |
| #144 | Khalid M. | Product Question | Low | ✅ Resolved | Ahmed | |
| #143 | Layla R. | Payment Failed | High | ✅ Resolved | Sara |
Configure automated replies and business status messages.
Triggers when customer asks about price or cost
Keywords: "price", "cost", "how much"Sends delivery times and areas when asked
Keywords: "delivery", "ship", "when"Auto-response with opening times
Keywords: "open", "hours", "when"Sends offline message when business is closed
Status: Currently InactiveConfigure your WaslBot account and WhatsApp integration.
Admin
Agent